When it comes to ICD-10-CM/PCS, coders may be the hardest and most directly hit employees. Yet some experts say that aside from technical training, hospitals may be lagging behind in terms of actually managing the change for these individuals.
As meticulous as a coder may be, he or she is bound to make a mistake at some point in his or her career. After all, nobody is perfect. Mistakes aren't necessarily a reflection on one's abilities or attention to detail. Coders know that physician documentation often makes the job much more difficult. Add stringent productivity standards to that, and you've got a potential recipe for disaster.
