Frequently Asked Questions

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There are locks on content that I want to access. Why can’t I view this content?

The locks on the site designate that content is available at a higher access level than the subscriber can currently access. Go to the Membership page to see the access levels for each feature on the JustCoding site. To upgrade your subscription, please contact us at 800-650-6787.


I am a free user. How can I purchase a subscription?

To purchase a new membership, click here.


How do I upgrade my membership?

To upgrade your membership, you must call customer service at 800-650-6787.


How can I renew my membership and stay at the same level or upgrade my membership?

To renew your membership, you must call customer service at 800-650-6787.


How do I change my password?

Click on the “Account” button in the far right corner of the screen. You can update your password on this page.


I didn’t receive my issue of JustCoding this week. Where is it?

JustCoding Inpatient and JustCoding Outpatient publish on alternating weeks. If you are interested in both inpatient and outpatient coding, you can sign up here to receive both email newsletters, as well as access to hundreds of free articles.


How do I submit a question to your Q&A? When will I get an answer?

The Q&A feature available through the publications on the site is available to customers. We do not guarantee that all questions will be answered. To submit a question, please contact the JustCoding editorial team.



How can I find the certificates for CE quizzes that I’ve already completed?

You can access certificates for quizzes you have completed on our updated JustCoding site by accessing the My Quizzes link on the quizzes page. You will not be able to access CE certificates from before 2015 on this website. For older CE certificates, please contact us and list the specific quiz dates for which you need a certificate.


Do I have to take the CE quizzes each week or can I take them all at once?

You are able to take the CE quizzes any time while the quiz is available (typically one year from the beginning of the month during which the quiz is published.


How many total CE credits can I earn through the JustCoding site?

JustCoding subscribers can earn up to 24 AAPC and 48 CCDS credits each year through a basic subscription. Platinum and Platinum Plus members have the opportunity to earn additional credits through select webcasts posted on our Resources pages. Please go to our CE credit page for more information about credit opportunities.