Six healthcare information management professionals review an initiative at their organization that has provided a structured and sustainable approach to improving the documentation of encephalopathy and offers a replicable framework for addressing documentation challenges of other clinical conditions that are often characterized by diagnostic ambiguity. Such efforts can help ensure appropriate representations of patient acuity, accurate coding practices, sufficient risk-adjustment modeling, and decreased retrospective query burden.
Human immunodeficiency virus is a chronic viral infection with clinical manifestations that can range from an asymptomatic infection to AIDS, the most advanced stage of the disease. Because HIV-related diagnoses carry unique ICD-10-CM coding guidelines, coders must carefully review the medical record to determine whether the documentation supports assignment of HIV disease, asymptomatic HIV infection, or other HIV status, as well as the presence of any HIV-related illnesses.
In a world full of denials, sometimes the best thing you can be is a denials specialist. However, only 11.66% of respondents to the 2025 ACDIS CDI Salary Survey reported that their department included a CDI denials specialist role.
Q: How is artificial intelligence being used in healthcare today, and what role can AI play in improving documentation and coding workflows while still requiring human oversight?
In today’s healthcare revenue cycle, collaboration between coding teams and CDI professionals is essential for accuracy, compliance, and financial performance. At the center of this collaboration is the DRG validation auditor—a role that ensures documentation integrity and optimizes reimbursement. Jennifer Hagen, BSN, RN, CCDS, CDIP, CCS, outlines how a small hospital system transformed its CDI auditor-coder partnership into a high-impact prebill review process.
In an effort to streamline the query process and ensure each missive adheres to stringent compliance standards, many programs now rely on templates that coding and CDI professionals can customize for the specific query opportunity at hand. To explore this topic further, ACDIS asked members of the 2025/2026 CDI Leadership Council to share their thoughts on query templates.
The phrase “don’t reinvent the wheel” applies well to the development of an outpatient CDI program when a mature inpatient CDI foundation already exists. The challenge is not whether the wheel can be reused, but how to navigate the differences.
Hospitals have had a more complex time attempting to retain fair DRG payment by defending both the documented clinical diagnoses established by the treating provider and the corresponding codes in written appeal. Julie Dagen, RHIA, CCDS, CCS, seeks to address some key aspects of compliant hospital navigation through the rough waters of DRG denials.
Copy-and-paste functionality is a documentation integrity issue with clinical, financial, legal, and quality implications. Maria Anaizza Aurora Reyna, MD, explores how collaboration between CDI teams and physician advisors can ensure the medical record evolves with the patient, supports accurate coding and clinical validation, withstands external scrutiny, and ultimately tells the patient’s true story across the continuum of care.
